I help leaders understand the difference between the culture they think they’re creating and the culture employees are experiencing.
I'm Melissa Laci, Organizational Psychologist, culture strategist, and speaker.
Culture drift
Culture can drift off course.
Leaders start with a sense of the company they want to build. Then the company grows. People join. Priorities change. Pressure hits. And little by little, the culture employees experience can move away from what leaders intended.
I help leaders see where the culture is now, where they intended it to go, and how to get back on course.
Think of me as a co-compass holder for your company’s culture.
The work
Three things I've been studying.
Culture CurriculumCulture isn't the poster on the wall. It's the pattern in the room.Seven behaviors teach your culture for you, whether you mean them to or not.Mattering at WorkThey know they belong. But do they know they matter?Belonging says you're included. Mattering says you're significant.Loneliness at WorkLoneliness is a hunger. Does your workplace know how to nourish it?The fix is smaller than an offsite: micro-rituals a team builds together.
Former Head of Culture at Zappos. Founding leader at Delivering Happiness. Now studying Industrial-Organizational Psychology at Harvard.