Melissa LaciOrg Psychologist
Culture strategist · Organizational Psychologist

Your company writes the values.
Your leaders write the curriculum.

Every organization teaches an unspoken curriculum, and your people are actively studying it. It’s written by what your leaders do every day, most of them with no idea they’re writing it. Whether it matches the values painted on the HQ walls is the real question.

Portrait of Melissa Laci
Melissa LaciPreaching Beyond Belonging
Culture Curriculum

Class is always in session.

Culture is taught through what leaders

01PrioritizeWhat is worth the room's attention.
02ModelWhat normal looks like here.
03RewardWhat gets you further.
04PunishWhere the real line sits.
05TolerateWhich rules are optional.
06ProtectWho the rules are for.
07CelebrateWho we want more of.

How a behavior becomes a culture.

01
A leader acts

In a meeting, a promotion, a silence.

02
People read it

They work out what it means for them.

03
They repeat it

The safest move gets copied downward.

04
That is the culture

Not the poster. The pattern.

Culture drift

Drifting is normal. Staying off course is optional.

Every published value holds a magnifying glass to leadership behavior rather than substituting for it. When words and behavior conflict, people trust the behavior, and the organization ends up with two cultures: one that is publicized, and one that is used.

NESWIntended headingLived pathCourse correction
Beyond belonging

They know they belong. But do they know they matter?

Belonging is being part of the group. Mattering is knowing your contribution has value, and feeling valued for that contribution.

Adding value
I can see the difference my work makes
Feeling valued
Someone else sees it, and says so
Mattering
Both sides, or neither
The larger question

What if work made us less lonely instead of more?

I don’t think all of that is about the absence of people. Some of it is the absence of significance.

1 in 6

people worldwide report feeling lonely.

World Health Organization
22%

of employees say they felt lonely a lot of yesterday.

Gallup
ZapposHead of CultureDelivering HappinessFounding LeaderHarvardGraduate Research, I-O Psychology20 yearsBuilding and advising organizations
Let’s start a conversation

Let’s see what your culture is teaching.

You don’t need someone to arrive and tell you everything you’re doing wrong. Sometimes you need help seeing what’s working, and where a small correction would do a lot.